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This discussion topic has been answered Discussion topic: Why does my SKY box switch itself off everyday in the early hours of the morning?

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This message was authored by: Anonymous

Why does my SKY box switch itself off everyday in the early hours of the morning?

Everyday, I have to go downstairs in order to switch on my SKYQ box so that I can view my minibox multiscreen in my bedroom. Similarly, I cannot view any recordings on my computer via SKYGo without first going downstairs and turning back on my SKYbox that I didn't turn off.  Surely my SKYbox should not keep switching itself off?


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This message was authored by: Daniel0210 Answer

Re: Why does my SKY box switch itself off everyday in the early hours of the morning?

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

See this link regarding your box being in eco mode therefore goes into standby between approximately 0230 until 0545

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Re: Why does my SKY box switch itself off everyday in the early hours of the morning?

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

See this link regarding your box being in eco mode therefore goes into standby between approximately 0230 until 0545

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Anonymous

Re: Why does my SKY box switch itself off everyday in the early hours of the morning?

Thanks to Daniel 0210 for his answer to my question. In settings, select select setup then preferences and then change eco to active, that way, the SKY Q box does not switch off and therefore your mini box will remain connected the the SKY Q main box.

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