Why do I keep loosing my EPG on SkyQ and the only way to cure it is to do a software update this is?

[GOR123456]

My SkyQ keeps losing all information on the EPG and the only way I can cure this is to do a manual software update ?

[Daniel0210]

@GOR123456 

Have you tried rebooting the main Sky Q box?
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

If that hasn't worked perhaps post an image of the EPG page you're seeing.