08 Oct 2024 02:00 PM
Sky wants £50 off me for another Sky Q mini box, but I already subscribe for multi screen!
08 Oct 2024 02:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Shipas Because sky charges a non refundable loan fee for each mini box ordered
the fact you have a subscription doesn't come into it
08 Oct 2024 02:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Shipas Because sky charges a non refundable loan fee for each mini box ordered
the fact you have a subscription doesn't come into it
08 Oct 2024 02:05 PM
Posted by a Superuser, not a Sky employee. Find out moreYup, it's annoying but you won't get one if you don't pay it...
As above, you are not purchasing the box - it has to be returned if you cancel your subscription.
08 Oct 2024 02:05 PM - last edited: 08 Oct 2024 02:06 PM
Posted by a Superuser, not a Sky employee. Find out more
Typically the first Mini box doesn't have this up-front fee, but each subsequent one (up to three more) does do so. One reason would be that Sky isn't gaining any additional monthly income but has to cover the manufacturing and distribution cost of the hardware.
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