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Discussion topic: Why can't I get 120 Hz on my TV?

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This message was authored by Jimmythebeard This message was authored by: Jimmythebeard

Why can't I get 120 Hz on my TV?

I have a new TV that should run at 120Hz but all I can get is 50Hz.

I have UHD set up and the HDMI fron Sky q box is in a 2.1 HDMI slot in my TV.  It's also set to enhanced mode.

Why can't I get 120 Hz on my TV?


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Why can't I get 120 Hz on my TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmythebeard wrote:

I have a new TV that should run at 120Hz but all I can get is 50Hz.

I have UHD set up and the HDMI fron Sky q box is in a 2.1 HDMI slot in my TV.  It's also set to enhanced mode.

Why can't I get 120 Hz on my TV?


@Jimmythebeard it's simply because the Sky Q boxes don't output at 120Hz 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Why can't I get 120 Hz on my TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmythebeard wrote:

I have a new TV that should run at 120Hz but all I can get is 50Hz.

I have UHD set up and the HDMI fron Sky q box is in a 2.1 HDMI slot in my TV.  It's also set to enhanced mode.

Why can't I get 120 Hz on my TV?


@Jimmythebeard it's simply because the Sky Q boxes don't output at 120Hz 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Why can't I get 120 Hz on my TV?


@Jimmythebeard wrote:

I have a new TV that should run at 120Hz but all I can get is 50Hz.

I have UHD set up and the HDMI fron Sky q box is in a 2.1 HDMI slot in my TV.  It's also set to enhanced mode.

Why can't I get 120 Hz on my TV?


Sky Q can only output 50hz for standard TV broadcasts and 60Hz on streamed app content (when judder reduction is turned on) - that's all it can do and that's all it needs to do. Frame rate matching would be nice, but it, along with Sky Stream, are not high-end A/V devices and therefore are designed to be simple and mass-produced for a mass-market. 

This message was authored by nigea99 This message was authored by: nigea99

Re: Why can't I get 120 Hz on my TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmythebeard 

 

Out of interest what were you expecting to watch in 120Hz ?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why can't I get 120 Hz on my TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmythebeard 

 

Generally speaking, 120Hz is the refresh rate for output from decent modern gaming consoles and high-end PC graphics cards rather than set-top boxes for television: even the current Apple TV 4K tops out at 60Hz.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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