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Discussion topic: Why can I only download some recordings to my phone and iPad?

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Mrs+T.
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Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 09:05 AM

I want to watch recent recordings on my iPad or iPhone but there's no option to watch them. When I go into downloads there are very few I can select to watch. I want to watch sport I've recorded yesterday on my device - why is this not possible? Help!

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PandJ2020
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 10:27 AM

Posted by a Superuser, not a Sky employee. Find out more

I record UHD and HD, just in case...

I am just another Sky customer and my views are my own even if you don't like the answers

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oldfella
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 09:11 AM

Posted by a Superuser, not a Sky employee. Find out more
@Mrs+T. wrote:

I want to watch recent recordings on my iPad or iPhone but there's no option to watch them. When I go into downloads there are very few I can select to watch. I want to watch sport I've recorded yesterday on my device - why is this not possible? Help!

Depends to what Sport you are referring @Mrs+T. 

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Chodley
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 09:34 AM

Posted by a Superuser, not a Sky employee. Find out more

Was it in UHD?

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Mrs+T.
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 09:55 AM

Oh @Chodley it might be as I think Sky F1 broadcasts live in UHD... would that be it?

 

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Mrs+T.
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 09:56 AM

@oldfella F1 mostly.

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oldfella
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more
@Mrs+T. wrote:

@oldfella F1 mostly.

Then you cannot watch any UHD on remotes devices ( or Sky Q minis) @Mrs+T. 

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PandJ2020
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Re: Why can I only download some recordings to my phone and iPad?

‎01 Apr 2023 10:27 AM

Posted by a Superuser, not a Sky employee. Find out more

I record UHD and HD, just in case...

I am just another Sky customer and my views are my own even if you don't like the answers
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