Discussion topic: Why am I being charged for Sky HD when UHD is free with Sky Q?
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Message posted on 13 Apr 2023 11:32 AM
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Why am I being charged for Sky HD when UHD is free with Sky Q?
See subject.
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Message posted on 13 Apr 2023 11:44 AM
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Re: Why am I being charged for Sky HD when UHD is free with Sky Q?
Simply answer is Sky have decided to charge for HD.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 13 Apr 2023 11:45 AM - last edited: 13 Apr 2023 11:46 AM
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Re: Why am I being charged for Sky HD when UHD is free with Sky Q?
@Grocer+jim wrote:
See subject.
The UHD add on is not usually free although it may be as part of a deal - why do you think it is ?
BTW UHD add on is in addition to HD not instead of
Message posted on 13 Apr 2023 02:26 PM - last edited: 13 Apr 2023 02:39 PM
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Re: Why am I being charged for Sky HD when UHD is free with Sky Q?
UHD is typically not free. The default box is capable of UHD output, but this is almost always only available as a resolution to subscribers who are paying extra: the current new customer offer price on Sky Q is HD for £9 with UHD on top of that for an additional £4
Edit: when Multiscreen is added, HD goes up to £13 but UHD on top of HD reduces to £0 additional cost.
I have to say I'm struggling to see how this translates as 'great savings' ; )
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 13 Apr 2023 06:58 PM
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Re: Why am I being charged for Sky HD when UHD is free with Sky Q?
@TimmyBGood wrote:
UHD is typically not free. The default box is capable of UHD output, but this is almost always only available as a resolution to subscribers who are paying extra: the current new customer offer price on Sky Q is HD for £9 with UHD on top of that for an additional £4
Edit: when Multiscreen is added, HD goes up to £13 but UHD on top of HD reduces to £0 additional cost.
I have to say I'm struggling to see how this translates as 'great savings' ; )
I needed to lie down in a darkened room after I finally worked out how much I was saving by adding Multiscreen then UHD+HD then selecting HD which removes the added UHD+HD to get HD for £9.00
Dark room is calling again saved £4.00
I'm not a new customer though 😉
Message posted on 01 Jul 2023 02:02 PM
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Re: Why am I being charged for Sky HD when UHD is free with Sky Q?
This is such a rip off, I'm paying £9pm for hd, £2pm for sky sports hd (& that's with a £4pm discount) & then another £4pm for uhd! That's a quarter of my whole bill, I think after 10 years with sky it's about time I left
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