Discussion topic: Why am I being asked to subscribe to channels that are included in my package

This message was authored by: BF03UE06 · ‎14 Sep 2024

Trying to continue to watch programs downloaded however suddenly unable to watch as saying not subscribed to the channel., Sky Max and Sky Sci-fi channel not available in Home screen. However I can watch the channel through tv guide.

This message was authored by: TimmyBGood · ‎14 Sep 2024

@BF03UE06

Are you trying to watch a downloaded episode in HD when you don't pay for the HD add-on?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Why am I being asked to subscribe to channels that are included in my package

Why am I being asked to subscribe to channels that are included in my package

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