Why am I being asked to return my mini box?

[Rrangers24]

Hi, I've renewed my subscription and it still includes Q and my mini box, why am I being asked to return my mini-box? Wasn't mentioned on the call. Has something changed? Am I getting something to replace it? 

[MonikaMikova]

 Hello, I want to continue using your services, please, I have paid everything I owe for November 

[oldfella]

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@Rrangers24 wrote:

Hi, I've renewed my subscription and it still includes Q and my mini box, why am I being asked to return my mini-box? Wasn't mentioned on the call. Has something changed? Am I getting something to replace it? 

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Hi @Rrangers24 

If you haven't cancelled your Sky Q Multiscreen subscription then you should not have to return your mini box.

Bear in mind that the subscription is Multiscreen as there is no other subscription relative to a mini.