0

Discussion topic: Who do I write to to cancel my sky TV package as my contract is finished in 30 days time.

Reply
This message was authored by: 123bee+bee

Who do I write to to cancel my sky TV package as my contract is finished in 30 days time.

I am trying to find an address to write to so I can cancel my sky TV package my contract runs out shortly and I know I have to put in writing to cancel but can't find an address anywhere I live in UK England
Reply

All Replies

This message was authored by: GD1

Re: Who do I write to to cancel my sky TV package as my contract is finished in 30 days time.

Posted by a Superuser, not a Sky employee. Find out more

@123bee+bee   You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...


Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Who do I write to to cancel my sky TV package as my contract is finished in 30 days time.

Posted by a Superuser, not a Sky employee. Find out more

@123bee+bee wrote:
I know I have to put in writing to cancel 

Incorrect. As stated above you can call. You'll need to give Sky the required 31 days notice. Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply