Where is the OK button on Sky Q remote

[DS3]

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

[Daniel0210]

@DS3 

Centre dot in middle of up, down, left, right buttons. 

[DS3]

Hi Daniel

the centre button does not clear the message

[Daniel0210]

@DS3 

That's what can be described as the okay button… try the dismiss button. 

[GD1]

@DS3  Use the button with a square and arrow pointing right. (It's the one highlighted with a yellow box on the image below

[oldfella]

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@DS3 wrote:

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

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Hi @DS3 

Are you sure that this is not a message from your TV set?

If it is you need to use your TV remote not the Sky Q remote.

[nigea99 · Accepted solution]

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@oldfella wrote:

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@DS3 wrote:

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

---

Hi @DS3 

Are you sure that this is not a message from your TV set?

If it is you need to use your TV remote not the Sky Q remote.

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Or possibly just the volume keys using the SKY Q remote which is what I do when my TV has a similar message (including "Press OK to continue")

(I suspect this message is from the TV as  you often have less interaction with the TV than a SKY Q box and TVs also usually have a shorter time before shutdown than a Q box) 

[Hardingham]

Screen says New Software change list   Press O k where is this button on Sky Q remote please 

[nigea99]

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@Hardingham wrote:

Screen says New Software change list   Press O k where is this button on Sky Q remote please 

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hi @Hardingham 

This message is from your TV & not SKY

You will need to use the TVs own remote for this