@Nia2
That probably suggests a disk drive or other hardware error which will need the box replacing.
If you do log a fault with Sky and manage to book a doorstep swap to happen this week, remember to retain the Viewing Card because you're unlikely to get a replacement for that before 2024.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
