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Discussion topic: When trying to watch a recording on mini box it comes up cannot watch this recording on this device!

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This message was authored by Sunflowers1 This message was authored by: Sunflowers1

When trying to watch a recording on mini box it comes up cannot watch this recording on this device!

Hi I'm trying to watch F1 that I've recorded on my sky mini box but it comes up I cannot watch this recording on this device!... any advice?


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

@Sunflowers1 wrote:

Hi I'm trying to watch F1 that I've recorded on my sky mini box but it comes up I cannot watch this recording on this device!... any advice?


Hi @Sunflowers1 

Sky Q Minis are not capable of viewing UltraHD

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

Is it a UHD recording?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by oldfella This message was authored by: oldfella Answer

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

@Sunflowers1 wrote:

Hi I'm trying to watch F1 that I've recorded on my sky mini box but it comes up I cannot watch this recording on this device!... any advice?


Hi @Sunflowers1 

Sky Q Minis are not capable of viewing UltraHD

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

I record both UHD and HD, just in case...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by Now+Then This message was authored by: Now+Then

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Now Then ... snap ... so how do you get a mini Q box that does support/play items that have been recorded on SKY Q kit 

This message was authored by oldfella This message was authored by: oldfella

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

@Now+Then wrote:

Now Then ... snap ... so how do you get a mini Q box that does support/play items that have been recorded on SKY Q kit 


Simple fact @Now+Then 

Sky Q Minis will not handle Q content recorded on main Q box in UHD.

However they will play all other content that's been recorded in HD or SD

This message was authored by Now+Then This message was authored by: Now+Then

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Yep  ... so when can I get a mini Q box that does  ... I'm not messing around sd / hd / full fat tv just because I might not get to watch the recording on the main box, pointless setting main box to full fat tv. 

when can i order up a mini SKY Q box that can handle a recoding made on a Sky Q box. 

This message was authored by oldfella This message was authored by: oldfella

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

@Now+Then wrote:

Yep  ... so when can I get a mini Q box that does  ... I'm not messing around sd / hd / full fat tv just because I might not get to watch the recording on the main box, pointless setting main box to full fat tv. 

when can i order up a mini SKY Q box that can handle a recoding made on a Sky Q box. 


Simple answer @Now+Then 

Never.

This message was authored by Laing1 This message was authored by: Laing1

Re: When trying to watch a recording on mini box it comes up cannot watch this recording on this dev

Posted by a Superuser, not a Sky employee. Find out more

@Now+Then wrote:

Yep  ... so when can I get a mini Q box that does  ... I'm not messing around sd / hd / full fat tv just because I might not get to watch the recording on the main box, pointless setting main box to full fat tv. 

when can i order up a mini SKY Q box that can handle a recoding made on a Sky Q box. 


@Now+Then as @oldfella says if it has been recorded in UHD on the main box then no mini will be able to play it and I seriously doubt that Sky will release one you need to record in HD or SD to watch it on a mini 

I record F1 in both HD anf UHD jusxt incase i needc to watch on a mini 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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