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Discussion topic: When making recordings after a few hours if you try to watch them it just comes up with the comment

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This message was authored by: Clive63

When making recordings after a few hours if you try to watch them it just comes up with the comment

When making recordings on my Q box after a few hours it comes up with the comment 'this programme is no longer available. I've rebooted the machine  which seems to solve the problem but only for a day or sometimes a day.  I've updated the software, deleted everything of the hard drive nothing seems to make any difference 

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This message was authored by: oldfella

Re: When making recordings after a few hours if you try to watch them it just comes up with the com

Posted by a Superuser, not a Sky employee. Find out more

@Clive63 wrote:

When making recordings on my Q box after a few hours it comes up with the comment 'this programme is no longer available. I've rebooted the machine  which seems to solve the problem but only for a day or sometimes a day.  I've updated the software, deleted everything of the hard drive nothing seems to make any difference 


Hi @Clive63 

When you say you deleted everthing off the hard drive,   was this a Factory reset?  If so and it is still happening best to get a Sky Engineer to check your box.

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This message was authored by: Clive63

Re: When making recordings after a few hours if you try to watch them it just comes up with the com

Thanks. Yes I do. Will do

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