When i try to watch catch up it comes up with because of technical issue your download couldnt be

[Ballons]

When I try and log into catch up it says technical issue cannot complete download please try again later and it's been doing this for about a week 

[Tom-W19]

Hi @Ballons 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Ballons 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.