When i check my sky it comes up with poor singnal

[Chloeellen]

My signal is poor

[GD1]

@Chloeellen  You'll need to provide a bit more details.

Sky Q would only display a No satellite signal if there was a signal issue, i'm not aware it would show Poor signal.

[Daniel0210]

@Chloeellen 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box. I'm not aware of a poor signal error message. 

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.