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Discussion topic: When clicking on apps they don’t open. I have to turn everything off and reconnect to be able to do

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This message was authored by Katherine7 This message was authored by: Katherine7

When clicking on apps they don’t open. I have to turn everything off and reconnect to be able to do

Apps not loading.

have to turn sky tv unit off and reboot for the apps to load.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: When clicking on apps they don’t open. I have to turn everything off and reconnect to be able...

Posted by a Sky employee

Hi there @Katherine7, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: When clicking on apps they don’t open. I have to turn everything off and reconnect to be able...

Posted by a Sky employee

Hi @Katherine7 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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