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Discussion topic: When I turn on the skyq box nothing comes onto the TV but sound comes out of the speakers

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lynx124
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This message was authored by lynx124 This message was authored by: lynx124

When I turn on the skyq box nothing comes onto the TV but sound comes out of the speakers

‎25 Oct 2023 08:45 AM

I have just moved the box away from the tv and used a 5m 4k hdmi cable, sometimes works sometimes doesn't. 

Mostly when turning on the box from standby,  the tv comes on but says no signal do I want to turn the set top box on!!

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: When I turn on the skyq box nothing comes onto the TV but sound comes out of the speakers

‎25 Oct 2023 08:52 AM

Posted by a Superuser, not a Sky employee. Find out more

The lead is too long - maximum recommended for passive lead is 3m.

I am just another Sky customer and my views are my own
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lynx124
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This message was authored by lynx124 This message was authored by: lynx124

Re: When I turn on the skyq box nothing comes onto the TV but sound comes out of the speakers

‎25 Oct 2023 08:54 AM

Why did it work on my last tv then 

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