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Discussion topic: When I try to watch Discovery Plus a message pops up telling me to upgrade my pass on my mobile.

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Avatar for Soundman56
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This message was authored by: Soundman56

Message posted on ‎30 Jul 2024 10:42 PM

When I try to watch Discovery Plus a message pops up telling me to upgrade my pass on my mobile.

When Intry to view anything on Discovery Plus a message pops up asking me to sign in on my mobile to upgrade my pass. When I go onto the Discovery Plus app there is no link to upgrade anything. When I query this on Discovery it directs me back to SkyQ to activate Discovery Plus by selecting the join via Sky there is no link. As a skyQ and TNT sport subscriber I am supposed to get Discovery Plus for free but just. Ant access it. Any help would be appreciated. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Jul 2024 05:49 AM

Re: When I try to watch Discovery Plus a message pops up telling me to upgrade my pass on my mobile.

Posted by a Superuser, not a Sky employee. Find out more

Have you activated it as per this:

 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

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