When I try to connect to apps it says it looks like you do not have internet connection right now

[Debgib]

It saying on my tv that it looks like I do not have internet connection right now  but all the lights are lit on my box

[Mr+Flibbles+86]

Hi there @Debgib, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147