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Discussion topic: When I go to network connection it is failing to connect to my sky broadband . Please help

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This message was authored by: Andrew755

When I go to network connection it is failing to connect to my sky broadband . Please help

There is a cross by my network connection . The sky broadband works in the house . But for some reason having always worked now the sky box is suddenly not connectinng with the router 

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This message was authored by: Andrew755

Re: When I go to network connection it is failing to connect to my sky broadband . Please help

I have tried re-settng to no avail 

This message was authored by: nigea99

Re: When I go to network connection it is failing to connect to my sky broadband . Please help

Posted by a Superuser, not a Sky employee. Find out more

@Andrew755 wrote:

I have tried re-settng to no avail 


hi @Andrew755 

Did that also involve a restart of your router  ?

 

If not,  I suggest you try that also

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This message was authored by: Andrew755

Re: When I go to network connection it is failing to connect to my sky broadband . Please help

I have tried that too thanks 

for some reason the Broad band in the flat is working but the sky box is not recognising it . When I manually go to type in the password of sky it doesn't recognise it.   And when I try it through WPS it just keeps saying unsuccessful connection. It's a mystery 

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