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Discussion topic: When I go to Home on my remote control and select Recordings the message 'Sorry, this service is cur

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This message was authored by: HelenT2

When I go to Home on my remote control and select Recordings the message 'Sorry, this service is cur

When I go to Home on my remote and select Recordings the message 'Sorry, this service is currently unavailable' is displayed. What is the problem? 

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This message was authored by: oldfella

Re: When I go to Home on my remote control and select Recordings the message 'Sorry, this service is

Posted by a Superuser, not a Sky employee. Find out more

@HelenT2 wrote:

When I go to Home on my remote and select Recordings the message 'Sorry, this service is currently unavailable' is displayed. What is the problem? 


Hi @HelenT2 

Try pressing the Sky Logo button at the top of the remote.

This is a direct shortcut to the Recordings  section.

'If you still get the same issue first try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

 

Ifyou get the same issue with Recordings you hay have a Hard disk issue.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

 

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