What’s involved in Sky+ change to SkyQ

[Candleriggs]

Hi. I'm taking up a free offer to change from Sky+HD to SkyQ and am wondering what access the engineer will need. Hopefully it's just at the box end.

My dish was replaced a couple of months ago so that should be OK.

The cables from the dish go to a 'manifold' which would be a nightmare to get access to in an attic. From the manifold, two cables go to my existing Sky+HD box and one goes to another tv in a different room with FreeSat.

Will the engineer only need access to the box itself, or should I start clearing an access to the manifold in the attic?

Thanks

[nigea99 · Accepted solution]

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@Candleriggs wrote:

Hi. I'm taking up a free offer to change from Sky+HD to SkyQ and am wondering what access the engineer will need. Hopefully it's just at the box end.

My dish was replaced a couple of months ago so that should be OK.

The cables from the dish go to a 'manifold' which would be a nightmare to get access to in an attic. From the manifold, two cables go to my existing Sky+HD box and one goes to another tv in a different room with FreeSat.

Will the engineer only need access to the box itself, or should I start clearing an access to the manifold in the attic?

Thanks

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Hi @Candleriggs 

They need access to the dish as they change the LNB (the electronic bit) . 

The cabling should probably be OK if there are 2 cables to the box location.

If you want to continue with Freesat then have you discussed that with them ? 

To continue  with a freesat box you need a special kind of LNB called a Hybrid LNB - SKY are getting very reluctant to install these & generally need to agree to this prior to the install 

Edit : A word of warning - it seems some, if not many advisers, may not understand about Hybrid LNBs so discussing may prove a little difficult if you don't get through to one that does

May I suggest you read some notes I have made for people considering switching from SKY +/HD to SKY Q that covers these & other points

SKY +/HD to SKY Q 

Any further questions don't hesitate to ask

[Candleriggs]

Thanks for that.

I'm beginning to have second thoughts now.

At the moment I also have a cable connection coming out of the the +HD to a second tv and I know I'll be losing that capability.

The third tv uses FreeSat and if I'm not going to be able to have that, then it's not worth doing.

[Candleriggs]

Thanks for the info in the link.

Ive cancelled the engineer. Sounds like too much hassle plus losing tv in two other rooms. Not worth it.

[oldfella]

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@Candleriggs wrote:

Thanks for the info in the link.

Ive cancelled the engineer. Sounds like too much hassle plus losing tv in two other rooms. Not worth it.

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Hi @Candleriggs 

Life of Sky Q now is limited to a few years at most.

Us diehards stick with it for it's recording capabilities.

Maybe Sky Stream would be an option for you.

https://www.sky.com/help/articles/sky-stream-faqs

[Candleriggs]

@oldfella @That looks interesting, but, on a good day, our broadband is about 14mbs, so not for us.

[oldfella]

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@Candleriggs wrote:

@oldfella @That looks interesting, but, on a good day, our broadband is about 14mbs, so not for us.

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unfortunately @Candleriggs 

this doesn't leave many options