31 Jan 2024 10:32 AM
What is the maximum amount of SKY equipment in a home. I have a main Q box plus 3 mini boxes plus 2 boosters. Is this ok ?
31 Jan 2024 10:35 AM
Posted by a Superuser, not a Sky employee. Find out more
@patmcgill wrote:
What is the maximum amount of SKY equipment in a home. I have a main Q box plus 3 mini boxes plus 2 boosters. Is this ok ?
Hi @patmcgill
Only one main Q box is allowed. No limit on Q boosters as far as I am aware.
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
31 Jan 2024 10:35 AM
Posted by a Superuser, not a Sky employee. Find out more
@patmcgill wrote:
What is the maximum amount of SKY equipment in a home. I have a main Q box plus 3 mini boxes plus 2 boosters. Is this ok ?
Hi @patmcgill
Only one main Q box is allowed. No limit on Q boosters as far as I am aware.
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
31 Jan 2024 11:11 AM
Posted by a Superuser, not a Sky employee. Find out more
@oldfella wrote:
@patmcgill wrote:
What is the maximum amount of SKY equipment in a home. I have a main Q box plus 3 mini boxes plus 2 boosters. Is this ok ?
Hi @patmcgill
Only one main Q box is allowed. No limit on Q boosters as far as I am aware.
From memory, a Sky Hub, main Q box, three or four Minis and maybe a booster or two is about the realistic limit before the rather aging 'Q mesh' can be expecting to start struggling.
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