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Discussion topic: What is the correct phone number to get help with tv regional settings please?

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This message was authored by All+3+boys This message was authored by: All+3+boys

What is the correct phone number to get help with tv regional settings please?

Best way to get my regional settings changed so that I can watch look East and Anglia news?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: What is the correct phone number to get help with tv regional settings please?

Posted by a Superuser, not a Sky employee. Find out more

@All+3+boys 

Regional settings are based on your postcode. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
All+3+boys
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This message was authored by All+3+boys This message was authored by: All+3+boys

Re: What is the correct phone number to get help with tv regional settings please?

Mine are incorrect! I live in Northamptonshire which is East Midlands or Anglia, but my tv is set to West Midlands which is completely wrong.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: What is the correct phone number to get help with tv regional settings please?

Posted by a Superuser, not a Sky employee. Find out more

@All+3+boys 

If your postcode is incorrect then give Sky a call. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
All+3+boys
Topic Author
This message was authored by All+3+boys This message was authored by: All+3+boys

Re: What is the correct phone number to get help with tv regional settings please?

Thank you very much. We are new to Sky and are finding it a little difficult to navigate after years with Virgin. Unfortunately Virgin couldn't reach us in this village so we had to go with Sky.

I appreciate you guiding me in the right direction.

btw they have the correct postcode. 

This message was authored by oj01 This message was authored by: oj01

Re: What is the correct phone number to get help with tv regional settings please?

Posted by a Superuser, not a Sky employee. Find out more

@All+3+boys wrote:

 

btw they have the correct postcode. 


Then the regional BBC and ITV channels you receive won't change I'm afraid. 


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Former Sky+HD Beta Tester
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Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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