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Discussion topic: What Happens to Sky Cinema if I Cancel Sky TV?

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This message was authored by: oj01

Re: What Happens to Sky Cinema if I Cancel Sky TV?

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

@Anonymous wrote:

@SKY1992bf The OP has already spoken to Sky and has cancelled Cinema and gone back to her old contract, which expires in a few months time. 


@Anonymous  I don't think there's a definitive answer here as it's solely at sky's discretion on a case by case basis as to whether the cooling off period applies in the same way cancelling without early termination charges is 

 

in this case op got the resolution they wanted 


I'm surprised that "reverting back to the old contract" was as trouble free as it sounds.


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Staying on Sky+HD until Sky force me off
This message was authored by: Anonymous

Re: What Happens to Sky Cinema if I Cancel Sky TV?

@SKY1992bf I understand that but it is useful to know what Sky policy is for further queries of this nature. 

 

Edit: I've asked Sky directly via SMS and this is their reply:

 

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This message was authored by: Tusia91

Re: What Happens to Sky Cinema if I Cancel Sky TV?

I had cooling off period for 31 days, all cancelled now! Thank you

This message was authored by: Anonymous

Re: What Happens to Sky Cinema if I Cancel Sky TV?

@Tusia91 We were just unsure of what Sky's policy was. Sorry for hijacking your thread, though I hope we helped initially? 

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This message was authored by: Tusia91

Re: What Happens to Sky Cinema if I Cancel Sky TV?

Yes, thank you!

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