0

Discussion topic: We unplugged sockets to go on holiday. Returned last night and none of 3 mini boxes are connected an

Reply
Avatar for Jalmari
Level 1 icon
What's this?
This message was authored by: Jalmari

Message posted on ‎29 Jul 2023 05:19 PM

We unplugged sockets to go on holiday. Returned last night and none of 3 mini boxes are connected an

3 mini boxes aren't connected to sky box and saved recordings are not showing 

Report post
Post 1 of 2
277 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Laing1
Level 16 icon
What's this?
Superuser
This message was authored by: Laing1

Message posted on ‎29 Jul 2023 05:43 PM - last edited: ‎29 Jul 2023 05:43 PM

Re: We unplugged sockets to go on holiday. Returned last night and none of 3 mini boxes are connecte

Posted by a Superuser, not a Sky employee. Find out more
@Jalmari wrote:

3 mini boxes aren't connected to sky box and saved recordings are not showing 

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

try booting each mini starting with the closest to your main box then the next closest 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Report post
Post 2 of 2
265 Views
0 Likes
Reply
Reply