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Discussion topic: We installed upgrades on our sky box yesterday with the help of a technician. Not working now

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Message posted on ‎16 Feb 2024 05:06 PM

We installed upgrades on our sky box yesterday with the help of a technician. Not working now

We upgraded the sky box yesterday with the help of a technician. It was working fine and now it says this screen does not support HDCP. How can we fix this ? 

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This message was authored by: oldfella

Message posted on ‎16 Feb 2024 06:02 PM

Re: We installed upgrades on our sky box yesterday with the help of a technician. Not working now

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@KW10 wrote:

We upgraded the sky box yesterday with the help of a technician. It was working fine and now it says this screen does not support HDCP. How can we fix this ? 

Hi @KW10 

This sometimes occurs particularly when using earlier TV set models.

Normally powering the TV set off (not the Q box)  and then back on again will clear the issue

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