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Discussion topic: We have sky q multi room and the 2nd box won’t connect

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This message was authored by: James1718

Message posted on ‎23 Jul 2023 01:37 PM

We have sky q multi room and the 2nd box won’t connect

We have sky q multi room and the 2nd box won’t connect

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎23 Jul 2023 04:36 PM

Re: We have sky q multi room and the 2nd box won’t connect

Posted by a Superuser, not a Sky employee. Find out more
@James1718 wrote:

We have sky q multi room and the 2nd box won’t connect

@James1718 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Avatar for bob1234
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This message was authored by: bob1234

Message posted on ‎23 Jul 2023 05:51 PM

Re: We have sky q multi room and the 2nd box won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@James1718It depends on which main box you have the original 1TB boxes only supported one mini box.

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