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Discussion topic: We have recently updated but we cant get sky tv

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This message was authored by: Dinky28

Message posted on ‎12 Jul 2023 09:50 AM

We have recently updated but we cant get sky tv

Sky box is on. Got a green light but nothing is coming on the TV

 

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Avatar for oldfella
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Superuser
This message was authored by: oldfella

Message posted on ‎12 Jul 2023 09:58 AM

Re: We have recently updated but we cant get sky tv

Posted by a Superuser, not a Sky employee. Find out more
@Dinky28 wrote:

Sky box is on. Got a green light but nothing is coming on the TV

 

Hi @Dinky28 

First make sure that the TV set connected to the Q box is switched to the correct HDMI input for the Q box.
Then, with the Q box on with green LED try pressing 

Home 1 0 8 0 Home

on the Q remote control

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Superuser
This message was authored by: oldfella

Message posted on ‎12 Jul 2023 10:03 AM

Re: We have recently updated but we cant get sky tv

Posted by a Superuser, not a Sky employee. Find out more
@Dinky28 wrote:

Sky box is on. Got a green light but nothing is coming on the TV

 

Just another point @Dinky28 

Was your Q box installed by Sky?

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