24 May 2024 05:50 PM
Have tried turning off etc
24 May 2024 05:52 PM
Yes tried that
24 May 2024 06:04 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Zoe57
Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-q-picture-problems
If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system
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