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Discussion topic: We have no network connection. When we put out passcode in it says it is incorrect?

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This message was authored by: LynnHawkins

We have no network connection. When we put out passcode in it says it is incorrect?

We have list all the apps on our sky box and there is no network connection. When we put the password in it says it is incorrect?

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This message was authored by: LynnHawkins

Re: We have no network connection. When we put out passcode in it says it is incorrect?

Lost not list!

This message was authored by: GD1

Re: We have no network connection. When we put out passcode in it says it is incorrect?

Posted by a Superuser, not a Sky employee. Find out more

@LynnHawkins  Please try this link https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-proble...

 

You should be able to connect using WPS

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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