Discussion topic: We have new internet and need to update the Sky router

This message was authored by: PaulMorgan1 · ‎27 Jun 2024

This message was authored by: GD1 · ‎27 Jun 2024

@PaulMorgan1 That picture looks like it's a booster, not the actual hub (I'm sure one of my knowledgeable forum colleagues can confirm).

Where is the hub? Why do you think it needs updating?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎27 Jun 2024

@PaulMorgan1

As @GD1 indicates, that's a v1 Sky Broadband Booster, not a router.

If you are now using a Max Hub you'll need to request loan of a Max 'pod': that requires subscription to the WiFi Max service.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: We have new internet and need to update the Sky router

We have new internet and need to update the Sky router

All Replies

Re: We have new internet and need to update the Sky router

Re: We have new internet and need to update the Sky router

Was this discussion not helpful?

Search Sky Community

Start a new discussion