02 Jan 2024 01:52 PM
Many channels are not working on our sky
02 Jan 2024 01:54 PM
this is showing on a number of channels. We have tried to reset it and it is still not working
02 Jan 2024 02:38 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are currently experiencing heavy rain or high winds it will affect your satellite signal. Otherwise if a “no satellite signal” message continues to be displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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