03 Dec 2023 02:08 PM
We have had problems for weeks with the mini box freezing and technical problems when trying to record
04 Dec 2023 10:20 AMPosted by a Sky employee
Hi there @lisamac12345, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Dec 2023 10:20 AMPosted by a Sky employee
Update-We are closing this invite now due to no response within 48 hours. if you still need help, please let us know so we can re-escalate this for you.
No problem. Browse or search to find help, or start a new discussion on Community.
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