We are having trouble reaching this service right now don't worry we'll keep trying

[BasherO]

I am getting the above error message when I try to access sky catch up TV.

I have unpluged, turned off, left it for an hour, Changed my preference is to SD but still the error message comes up and I can't access or download catch up TV programmes .

Just wondering if there is something I've missed, or have sky changed their subscriptions to not include catch up TV.

Thank you in anticipation

Bashero

[TimmyBGood]

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@BasherO wrote:

Just wondering if there is something I've missed, or have sky changed their subscriptions to not include catch up TV.

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Catch-up uses broadband, so the most likely explanation relates to that.

https://www.sky.com/help/articles/sky-q-permanent-connectivity-problems