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Discussion topic: We are having difficulty getting sky q on our fire tv

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Keith0710
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We are having difficulty getting sky q on our fire tv

‎14 May 2024 12:26 PM

We are having difficulty getting sky q on our fire tv

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Padam_Padam
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Re: We are having difficulty getting sky q on our fire tv

‎14 May 2024 12:28 PM

@Keith0710 wrote:

We are having difficulty getting sky q on our fire tv

Have you connected the Q box to one of the HDMI ports on the TV and selected that HDMI input using the FireTV remote? 

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Padam_Padam
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Re: We are having difficulty getting sky q on our fire tv

‎14 May 2024 12:28 PM

@Keith0710 wrote:

We are having difficulty getting sky q on our fire tv

Have you connected the Q box to one of the HDMI ports on the TV and selected that HDMI input using the FireTV remote? 

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Keith0710
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Re: We are having difficulty getting sky q on our fire tv

‎14 May 2024 12:45 PM

Yes, we even tried it in a different tv and it worked fine

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nigea99
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Re: We are having difficulty getting sky q on our fire tv

‎14 May 2024 12:55 PM

Posted by a Superuser, not a Sky employee. Find out more

hi @Keith0710 

 

With the SKY Q box on try pressing the following keys on the remote in sequence

Home 1 0 8 0 Home

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