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Discussion topic: Want thank Sky for lying and mis selling my package

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This message was authored by Chodley This message was authored by: Chodley

Re: Want thank Sky for lying and mis selling my package

Posted by a Superuser, not a Sky employee. Find out more

Just plug freesat boxes in

Kenny08
Topic Author
This message was authored by Kenny08 This message was authored by: Kenny08

Re: Want thank Sky for lying and mis selling my package

The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace

Kenny08
Topic Author
This message was authored by Kenny08 This message was authored by: Kenny08

Re: Want thank Sky for lying and mis selling my package

But if I knew that I would have just used them for freebies but now I can't unless I pay someone to change

Kenny08
Topic Author
This message was authored by Kenny08 This message was authored by: Kenny08

Re: Want thank Sky for lying and mis selling my package

Told I could revert back but then refused, when meant I'd be left with nothing and further out of pocket expenses to fix

This message was authored by nigea99 This message was authored by: nigea99

Re: Want thank Sky for lying and mis selling my package

Posted by a Superuser, not a Sky employee. Find out more

@Kenny08 wrote:

The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace


I am very surprised that they would have said that, as it has not been possible to switch back to SKY HD after switching to SKY Q for quite a long time now

 

Kenny08
Topic Author
This message was authored by Kenny08 This message was authored by: Kenny08

Re: Want thank Sky for lying and mis selling my package

That's not how they pitched it when mis selling and lying to me 

This message was authored by Mark39 This message was authored by: Mark39

Re: Want thank Sky for lying and mis selling my package

Posted by a Superuser, not a Sky employee. Find out more

Have you asked them to listen to the call recording?

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