Want thank Sky for lying and mis selling my package

[Chodley]

Just plug freesat boxes in

[Kenny08]

The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace

[Kenny08]

But if I knew that I would have just used them for freebies but now I can't unless I pay someone to change

[Kenny08]

Told I could revert back but then refused, when meant I'd be left with nothing and further out of pocket expenses to fix

[nigea99]

---

@Kenny08 wrote:

The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace

---

I am very surprised that they would have said that, as it has not been possible to switch back to SKY HD after switching to SKY Q for quite a long time now

[Kenny08]

That's not how they pitched it when mis selling and lying to me 

[Mark39]

Have you asked them to listen to the call recording?