23 Jan 2025 08:55 PM
Posted by a Superuser, not a Sky employee. Find out moreJust plug freesat boxes in
23 Jan 2025 08:56 PM
The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace
23 Jan 2025 08:58 PM
But if I knew that I would have just used them for freebies but now I can't unless I pay someone to change
23 Jan 2025 08:59 PM
Told I could revert back but then refused, when meant I'd be left with nothing and further out of pocket expenses to fix
23 Jan 2025 09:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kenny08 wrote:
The key point was they said I could go back but then refused so was left with either them or nothing, customer service a disgrace
I am very surprised that they would have said that, as it has not been possible to switch back to SKY HD after switching to SKY Q for quite a long time now
23 Jan 2025 09:18 PM
That's not how they pitched it when mis selling and lying to me
23 Jan 2025 09:46 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you asked them to listen to the call recording?
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