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This discussion topic has been answered Discussion topic: Voice keeps cutting off and coming back and off again

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This message was authored by: Smuja

Voice keeps cutting off and coming back and off again

The voice is cutting off every 2seconds on and off on all the channels 

tried turning the box on and off 

not working 


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This message was authored by: oldfella Answer

Re: Voice keeps cutting off and coming back and off again

Posted by a Superuser, not a Sky employee. Find out more

@Smuja wrote:

The voice is cutting off every 2seconds on and off on all the channels 

tried turning the box on and off 

not working 


Hi @Smuja 

Sounds like you are are having an intermittent issue with your internet connection.

Next time you lose voice control check your Network connection in the Q box Home  menu.

Settings - Status 

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This message was authored by: oldfella Answer

Re: Voice keeps cutting off and coming back and off again

Posted by a Superuser, not a Sky employee. Find out more

@Smuja wrote:

The voice is cutting off every 2seconds on and off on all the channels 

tried turning the box on and off 

not working 


Hi @Smuja 

Sounds like you are are having an intermittent issue with your internet connection.

Next time you lose voice control check your Network connection in the Q box Home  menu.

Settings - Status 

Did this answer not help you?

Reply
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