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Discussion topic: Viewing card not working. I have re inserted the card and still not working

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This message was authored by: Emma6147

Viewing card not working. I have re inserted the card and still not working

Every couple of days it says I need to insert viewing card.  I re insert and re boot and it works for a couple of days and then goes again.  How do I request a replacement card. 

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This message was authored by: Laing1

Re: Viewing card not working. I have re inserted the card and still not working

Posted by a Superuser, not a Sky employee. Find out more

@Emma6147 wrote:

Every couple of days it says I need to insert viewing card.  I re insert and re boot and it works for a couple of days and then goes again.  How do I request a replacement card. 


@Emma6147you will need to contac Sky 

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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