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Discussion topic: Viewing card no longer working Sky Q

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Avatar for BenjiB10
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This message was authored by: BenjiB10

Message posted on ‎21 May 2023 10:58 AM

Viewing card no longer working Sky Q

My viewing card has stopped working with Sky Q, can't record or watch my channels I've got subscriptions to. 

Getting a message telling me to insert the card but it's already in. 

Tried all the suggested tips, reseting the box, removing and reinserting the card, checking wires ect.

 

 

 

 

 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 May 2023 12:27 PM

Re: Viewing card no longer working Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@BenjiB10 

If you haven't tried it already have a look at the troubleshooting on this link

https://www.sky.com/help/articles/viewing-card  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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