23 Jul 2024 04:11 PM
I'm replacing my 1080 HD TV with a 4k UHD TV.
Consequently I want to upgrade my Sky Q service from HD to UHD. It's clear how to do this online but there's no mention of replacing the Sky Q box? How does this work?
I understand there are 4 versions of the box 1TB HD (I have this), 2TB HD, 1TB UHD & 2TB UHD. So I'll need to get a new UHD box but cannot for the life of me find out how.
Any help will be approciated.
23 Jul 2024 04:55 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @RussB Telephone Sky.
23 Jul 2024 05:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@RussB wrote:
I'm replacing my 1080 HD TV with a 4k UHD TV.
Consequently I want to upgrade my Sky Q service from HD to UHD. It's clear how to do this online but there's no mention of replacing the Sky Q box? How does this work?
I understand there are 4 versions of the box 1TB HD (I have this), 2TB HD, 1TB UHD & 2TB UHD. So I'll need to get a new UHD box but cannot for the life of me find out how.
Any help will be approciated.
@RussB the only way to upgrade your box is to contact Sky there is normally a charge for upgrading to A UHD (HDR) box
the link below will show you the different boxes and you can confirm for definate what box you have
https://www.sky.com/help/articles/sky-software-updates
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