0

Discussion topic: Upgraded apps not showing home page’s

Reply
This message was authored by Emma0576 This message was authored by: Emma0576

Upgraded apps not showing home page’s

Just renewed package & Netflix app not showing on home page 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Upgraded apps not showing home page’s

Posted by a Superuser, not a Sky employee. Find out more

@Emma0576 wrote:

Just renewed package & Netflix app not showing on home page 


Hi @Emma0576 

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion