0

Discussion topic: Upgrade from Sky Essentials to Sky Entertainment on Sky Q box

Reply
This message was authored by Hakan+A This message was authored by: Hakan+A

Upgrade from Sky Essentials to Sky Entertainment on Sky Q box

I have currently got Sky Essentials on my Sky Q box. I have been looking to see how much it would cost to upgrade to Sky Entertainment package but the website only offers Sky Stream. When I go through to order Sky Stream with Sky Entertainment the website tells me I already have Sky Q and I am unable to order Sky Stream. I don't really want sky stream anyway , would prefer to get the channels through my Sky Q box. Can anyone advise?
Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Upgrade from Sky Essentials to Sky Entertainment on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Hakan+A  Give Sky a call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Upgrade from Sky Essentials to Sky Entertainment on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Hakan+A  See the link below , if it doesn't show Q logout of your account and try it again 

 

https://www.sky.com/tv/sky-q


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion