Unwanted sign language in recordings downloaded

[Mark39]

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@Chodley wrote:

The tone of some of the responses here to experiencing the way that deaf people have to experience every TV show, when it's even available, is pretty shocking.

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I agree. Not much empathy going on. Just me, me, me...

[Laing1]

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@Mark39 wrote:

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@Chodley wrote:

The tone of some of the responses here to experiencing the way that deaf people have to experience every TV show, when it's even available, is pretty shocking.

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I agree. Not much empathy going on. Just me, me, me...

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I also agree I've held my tounge for a while now with regards to some of the comments.

Maybe i'm more empathetic as my wife uses hearing aids and although she doesn't need signing I know some of the struggles she has gone through with hearing etc. 

It would be very interesting to see how peoples attitude changed if they lost their hearing and needed signing it may be different I expect.

[SteveG8]

It's frustrating that I'm paying so much extra for SKY, but not given the opportunity to have BSL signing on or off, as I can with Subtitles. 
As I can remember it's the last 2 years or so, where programmes have had signing added. 

[nigea99]

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@SteveG8 wrote:

It's frustrating that I'm paying so much extra for SKY, but not given the opportunity to have BSL signing on or off, as I can with Subtitles. 
As I can remember it's the last 2 years or so, where programmes have had signing added. 

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BSL for a programme is part of the video itself and is not just a text feed that can be overlayed by a toggle like subtitles

[matt30uk]

It would be a good use for AI where u could choose whether u want bsl or not like subtitles, and AI could then do the BSL over the top of any programme. Maybe an idea for someone in IT.

[josejdennis]

Anyone else having this issue? Anytime I download a series to watch it's only presented in this format, i.e a reduced viewing screen with the sign language person covering the right of the screen. Can't see any other options of download. Its like backwards discrimination.

 

[caesarome]

@josejdennis 

Are you selecting the SL (sign language) download version in error ?

If you are recording this series then sometimes if they are shown at 1am/2am in the morning then these versions have sign language present.

[thequeenschees]

Tbh I don't think if I went deaf it would change this post I'd still prefer the option to turn signing on/off at will and not have the opposite one forced upon me. 

[Laing1]

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@thequeenschees wrote:

Tbh I don't think if I went deaf it would change this post I'd still prefer the option to turn signing on/off at will and not have the opposite one forced upon me. 

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@thequeenschees but its not forced on you you need to download the one that doesnt state SL in the synopsis or record the ones that don't have sign Language if all the downloads show SL then you best to contact viewer relations at viewerR@sky.uk as it would appear then that BBC or ITV have only supplied Sky with signed versions 

[thequeenschees]

It is the one that doesn't have sign often isn't there especially using the sky box search options there's a flaw in the systems fetch/retrieve somewhere as it clearly doesn't work as described. 

[Laing1]

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@thequeenschees wrote:

It is the one that doesn't have sign often isn't there especially using the sky box search options there's a flaw in the systems fetch/retrieve somewhere as it clearly doesn't work as described. 

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@thequeenschees as i said normally its either BBC or ITV that use the signed programmes and Sky only have what these companies supply them in their catchup section for download so if you really want to complain the complain to either of these companies Sky can only make available what they are given 

[pra29]

I think you have missed the point. One can set to record a series,  non-signed,  but after serveral weeks the recordings are all signed. So they ARE forced upon us. BBC supplies both versions to SKY, it's SKY that is messing up.

[PandJ2020]

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@pra29 wrote:

I think you have missed the point. One can set to record a series,  non-signed,  but after serveral weeks the recordings are all signed. So they ARE forced upon us. BBC supplies both versions to SKY, it's SKY that is messing up.

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Looks like the series link metadata is messed up - but AIUI that's the BBC.  Try emailing Sky viewer relations...

[SteveG8]

I've seen quite a few saying search for non-BSL recordings … as yet I've failed to find them.

FYI … I'd like subtitles for some Scottish 🏴󠁧󠁢󠁳󠁣󠁴󠁿actors / programs 😂

[Laing1]

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@pra29 wrote:

I think you have missed the point. One can set to record a series,  non-signed,  but after serveral weeks the recordings are all signed. So they ARE forced upon us. BBC supplies both versions to SKY, it's SKY that is messing up.

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@pra29 as @PandJ2020 states the BBC are responsible for  supplying the linking  meta data for recordings as are all other broadcasters so ITV are responsible for theirs Sky for theirs etc