Discussion topic: Unable to watch TV due to a hard drive fault on sky box

This message was authored by: Nbr1974 · ‎18 Aug 2023

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

This message was authored by: oldfella · ‎18 Aug 2023

@Nbr1974 wrote:

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

Hi @Nbr1974

Could be terminal

Check the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

This message was authored by: TimmyBGood · ‎18 Aug 2023

@Nbr1974

Sky will typically book a hardware swap by courier: be sure to remove and retain the viewing card before handing the failed unit over because you'll need it to get the replacement to work.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Unable to watch TV due to a hard drive fault on sky box

Unable to watch TV due to a hard drive fault on sky box

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