Unable to watch TV due to a hard drive fault on sky box

[Nbr1974]

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

[oldfella]

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@Nbr1974 wrote:

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

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Hi @Nbr1974 

Could be terminal

Check the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

[TimmyBGood]

@Nbr1974 

Sky will typically book a hardware swap by courier: be sure to remove and retain the viewing card before handing the failed unit over because you'll need it to get the replacement to work.