Unable to watch Sky F1HD as the picture continuously breaks up and is unwatchable on LIVE need an en

[Heather011]

Unable to watch SkyF1HD channel 406 as the picture continuously breaks up and is unwatchable - in happens on watching  LIVE races- need an engineer to check the Sky dish as we think it needs looking at...the picture is ok on watching the highlights...very frustrating all other channels are ok.

[Daniel0210]

@Heather011 
Any error message?!Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

It’s not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.