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Discussion topic: Unable to view recordings on sky Q box

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This message was authored by: Homeworker+covid

Unable to view recordings on sky Q box

We had 2 power cuts during the storm yesterday.  I have gone to my Sky Q box to watch some recordings, but am unable to do so.  I have re-booted my Sky Q box as recommended by the online help, but am still unable to view or manage them.  

 

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This message was authored by: Daniel0210

Re: Unable to view recordings on sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Homeworker+covid 

Are you able to view live TV and change channels? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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