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Discussion topic: Unable to play a movie purchased from Apple TV

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This message was authored by: Kealsmith52

Message posted on ‎04 Mar 2023 01:44 PM

Unable to play a movie purchased from Apple TV

Movie purchased on mobile Appletv app, can't cast to tv

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎04 Mar 2023 02:04 PM - last edited: ‎04 Mar 2023 02:05 PM

Re: Unable to play a movie purchased from Apple TV

Posted by a Superuser, not a Sky employee. Find out more

Do you mean from the app on the Q?

 

If so, I don't believe it supports purchases (library) currently.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Laing1
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Message posted on ‎04 Mar 2023 02:36 PM

Re: Unable to play a movie purchased from Apple TV

Posted by a Superuser, not a Sky employee. Find out more
@Kealsmith52 wrote:

Movie purchased on mobile Appletv app, can't cast to tv

@Kealsmith52 can you give more information what TV are you trying to cast to if it's the Sky Glass TV then this is not possible to cast to that TV


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on ‎01 Oct 2023 07:33 PM

Re: Unable to play a movie purchased from Apple TV

On my live tv I have apps below the tv screen and one of the apps I have movies and dramas I have bought  and paid so now when I sign up to sky apple TV + with the same email  and password none of my saved bought films etc wont show up on sky apple TV 

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This message was authored by: PandJ2020

Message posted on ‎01 Oct 2023 07:50 PM - last edited: ‎01 Oct 2023 07:50 PM

Re: Unable to play a movie purchased from Apple TV

Posted by a Superuser, not a Sky employee. Find out more
@MadameX20 wrote:

On my live tv I have apps below the tv screen and one of the apps I have movies and dramas I have bought  and paid so now when I sign up to sky apple TV + with the same email  and password none of my saved bought films etc wont show up on sky apple TV 

As I posted above, the app doesn't currently support purchased items.

 

IF your TV natively has the app, that might.

I am just another Sky customer and my views are my own even if you don't like the answers
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