Unable to pair Sky Q remote to new Panasonic TV, the model we have is not on the Sky list

[Redstrpesleslie]

Tried the 7&9 buttons followed by the 1&3 buttons on Sky Q remote to pair the latter to new TV but message came up as unsuccessful!, Sky list has a TX-43MX600B on their list but not the TX-43MX800B model that we have, has anyone encountered same problem?, is it worth trying to pair the remote to the 600B model%.

[oldfella]

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@Redstrpesleslie wrote:

Tried the 7&9 buttons followed by the 1&3 buttons on Sky Q remote to pair the latter to new TV but message came up as unsuccessful!, Sky list has a TX-43MX600B on their list but not the TX-43MX800B model that we have, has anyone encountered same problem?, is it worth trying to pair the remote to the 600B model%.

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Hi @Redstrpesleslie 

I'd suspect that the models would have the same setting.

Also try the remote setup in Home - Settings - Setup - Remote Control.

[Redstrpesleslie]

Hi@oldfella, thanks for reply, tried pairing remote using method you mentioned but it was unsuccessful primarily I believe because the TV model we have is not on the Sky list!, annoying

[nigea99]

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@Redstrpesleslie wrote:

Hi@oldfella, thanks for reply, tried pairing remote using method you mentioned but it was unsuccessful primarily I believe because the TV model we have is not on the Sky list!, annoying

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hi @Redstrpesleslie 

Just try using the 'Find it' for me option - my 42MZ980 & GZ980 both work with the first code suggested for Panasonic 

[oldfella]

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@Redstrpesleslie wrote:

Hi@oldfella, thanks for reply, tried pairing remote using method you mentioned but it was unsuccessful primarily I believe because the TV model we have is not on the Sky list!, annoying

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Hi @Redstrpesleslie 

Most models of the same brand will normally have the same remote coding.

With the Q box on with green led try completly resetting your Bluetooth remote again.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Redstrpesleslie]

Hi @nigea99, thanks for the reply, I'll give that option a try tomorrow but when trying to pair the remote today there were 25 options to try and none worked!!

[nigea99]

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@Redstrpesleslie wrote:

Hi @nigea99, thanks for the reply, I'll give that option a try tomorrow but when trying to pair the remote today there were 25 options to try and none worked!!

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hi @Redstrpesleslie 

I would be very surprised if the 1st one doesn't work - to my knowledge Panasonic rarely changes its codes & the older TV remotes I have had over the last several years have worked my newer TVs - as I mention my MZ (last years OLED model - the same model  year as your MX LED) works with the same codes as my older GZ TV. 

[Redstrpesleslie]

Hi@oldfella, thanks once again, I tried that precise method 3 times today to no avail so will try the find it method tomorrow and see if that works 

[Redstrpesleslie]

Hi@nigea99, thanks again, will have another try of the option you advise, fingers crossed I get some success 

[Mister_Dalek]

@Redstrpesleslie 

One other thing to try is choose Vestel as the manufacturer instead of Panasonic. 
Vestel make some of the cheaper Panasonic LCD models for the European market. 

[Redstrpesleslie]

Hi Mister-Dalek, many thanks will have a try with that option too

[GinaG63]

I had the same problem went to inputs and it was in there

[Deeaf]

I was experiencing the same issue on my new Panasonic model TX-55MZ800B and I tried the suggestion of using Vestel as the model of the TV instead of Panasonic and it worked straight away.  Thanks for providing thge suggestion!

[Larky1]

Thanks so much. Ive been having same issue with my new panasonic not being  listed. Just tried vestel and 2nd code in worked👍👍👍👍👍👍

[ArchieB1]

Having the same problem with a new Panasonic and Sky Stream remote.

Vestel doesn't come up as an option. 😟