Unable to open my Roxi app on Sky Q. Any advice? I have tried all the suggestions eg refresh, to no

[Gerard6721]

Can anyone advise how to open the Roxi app on Sky Q? I have tried all the usual suggestions including restarting the apps... all to no avail.

[Tom-W19]

Hi @Gerard6721 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mrsohara-78]

How do I fix this?